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Privacy Policy

Last updated: 5 September 2026

Fanny Ormrod-Deroff – The Biodynamic Practice ("I", "me", "my", "The Biodynamic Practice") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how I collect, use, store and protect personal information when you visit www.thebiodynamicpractice.co.uk (the "Website") or contact me through the Website.

I am based in the United Kingdom and process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as applicable.

I am registered with the Information Commissioner's Office (ICO) as a data controller.

Please read this Privacy Policy carefully so that you understand how your personal information is handled.

1. Who I am

The data controller responsible for your personal information is:

Fanny Ormrod-Deroff – The Biodynamic Practice

Website: www.thebiodynamicpractice.co.uk

Email: fanny@thebiodynamicpractice.co.uk

I am registered with the Information Commissioner's Office (ICO) in respect of my data protection obligations.

If you have any questions about this Privacy Policy or how I handle your personal information, you can contact me using the email address above.

2. What personal information I collect

I only collect personal information that is reasonably necessary for the purposes described in this Privacy Policy.

When you use the contact form on my Website, I may collect:

  • Your name

  • Your email address

  • Any information you choose to include in your message

  • Any other information you voluntarily provide through the contact form

Please do not provide sensitive or unnecessary personal information through the contact form unless it is genuinely required for your enquiry.

3. How I collect your information

I collect personal information directly from you when you voluntarily provide it to me, for example when you complete and submit the contact form on the Website.

I do not purchase personal information about visitors from third parties, and I do not collect personal information for marketing purposes.

4. How I use your personal information

I may use the personal information you provide to:

  • Respond to your enquiry or message

  • Communicate with you about your enquiry

  • Provide information that you have requested

  • Manage and administer communications with you

  • Maintain appropriate records of enquiries and communications

  • Protect the security and proper operation of the Website

  • Comply with any legal or regulatory obligations where applicable

I will only use your personal information for purposes that are compatible with the reasons for which it was collected.

5. Lawful basis for processing

Under UK data protection law, I need a lawful basis for processing your personal information.

Where you contact me through the Website, I generally rely on legitimate interests as the lawful basis for processing your information. My legitimate interest is being able to receive, manage and respond to enquiries from people who choose to contact me.

Where processing is necessary to take steps at your request before entering into a contract, I may also rely on the lawful basis of taking steps at the individual's request prior to entering into a contract.

Where I am legally required to process or retain information, I may rely on legal obligation as the lawful basis.

I will not use your contact details for direct marketing unless I have a lawful basis to do so. I currently do not send marketing emails or newsletters.

6. Contact form

If you contact me through the Website's contact form, the information you submit is used to respond to your enquiry.

The information may be processed through the Wix platform because the Website is hosted and operated using Wix.

I do not sell your contact information or use it to send unsolicited marketing communications.

7. Wix and service providers

The Website is hosted using Wix.com.

Wix provides the technology and infrastructure that allows the Website to operate, including features such as the contact form.

As a result, personal information submitted through the Website may be processed by Wix on my behalf.

Wix may use its own service providers and subprocessors to provide its services. This means that your information may be processed in countries outside the United Kingdom where permitted under applicable data protection law and subject to appropriate safeguards.

I do not otherwise sell, rent or trade your personal information to third parties.

I may disclose personal information where this is necessary to comply with a legal obligation, court order, regulatory requirement, or to protect my legal rights.

8. Cookies

The Website may use cookies and similar technologies to ensure that the Website functions properly, maintain security, improve performance, remember preferences and, where applicable, understand how visitors use the Website.

Cookies are small text files that may be placed on your device when you visit a website. Some cookies are essential for the Website to operate, while others may be used for additional functionality, analytics or other purposes.

As the Website is hosted and operated using Wix, Wix and certain features or applications used on the Website may place cookies or similar technologies on your device. The types of cookies used may change from time to time as the Website, its features or services are updated.

Where applicable, non-essential cookies will only be used with your consent where consent is required by applicable law. You can manage or disable cookies through your browser settings and, where available, through the Website's cookie settings.

Please note that disabling certain cookies may affect the functionality or performance of parts of the Website.

I do not currently use cookies for direct marketing or behavioural advertising purposes.

9. How long I keep your information

I will not keep your personal information for longer than is reasonably necessary for the purposes for which it was collected.

Information submitted through the contact form will generally be retained for as long as is reasonably necessary to deal with your enquiry and any resulting communication or relationship.

After this period, information will be securely deleted or otherwise disposed of unless I have a legitimate reason or legal obligation to retain it for longer.

The appropriate retention period may depend on the nature of the enquiry and whether there is an ongoing professional, contractual or legal relationship.

10. How I protect your information

I take reasonable steps to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction.

Access to personal information is limited to what is reasonably necessary for the purposes for which it is processed.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. You should therefore understand that transmission of information over the internet is undertaken at your own risk.

11. Your data protection rights

Under applicable UK data protection law, you may have rights in relation to your personal information, including:

  • The right to be informed about how your personal information is collected and used

  • The right of access to the personal information I hold about you

  • The right to rectification if information I hold about you is inaccurate or incomplete

  • The right to erasure of your personal information in certain circumstances

  • The right to restrict processing of your personal information in certain circumstances

  • The right to object to certain types of processing

  • The right to data portability in certain circumstances

  • The right to withdraw consent where processing is based on your consent

These rights are not absolute and may be subject to certain legal conditions and exemptions.

If you would like to exercise any of your rights, please contact me at:

fanny@thebiodynamicpractice.co.uk

I will normally respond to a valid request within the time period required by applicable data protection law.

12. Right to withdraw consent

Where I rely on your consent to process personal information, you have the right to withdraw that consent at any time.

Withdrawing consent does not affect the lawfulness of any processing that took place before you withdrew your consent.

To withdraw consent or ask a question about your personal information, contact:

fanny@thebiodynamicpractice.co.uk

13. Children's privacy

The Website is not specifically directed at children and I do not knowingly collect personal information from children for the purpose of marketing or creating user accounts.

There is no age restriction for simply visiting the Website.

If you believe that a child has provided personal information through the Website and would like that information removed, please contact me at fanny@thebiodynamicpractice.co.uk.

14. International transfers

Because the Website is operated using Wix, personal information may be processed or stored in countries outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

You can find further information about Wix's approach to international data transfers in Wix's privacy and data protection documentation.

15. Links to other websites

The Website may contain links to other websites or online services.

This Privacy Policy applies only to www.thebiodynamicpractice.co.uk.

I am not responsible for the privacy practices, content or security of websites operated by third parties. I recommend that you review the privacy policy of any third-party website before providing personal information to it.

16. Automated decision-making and profiling

I do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects on you.

17. Changes to this Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to the Website, the services I provide, the way personal information is processed, or applicable legal requirements.

The latest version will always be published on this page, together with the date it was last updated.

18. Complaints

If you have concerns about the way I have handled your personal information, please contact me first at:

fanny@thebiodynamicpractice.co.uk

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO), if you believe your personal information has been handled unlawfully.

You can find information about making a complaint on the ICO's website.

19. Contact

If you have any questions about this Privacy Policy, your personal information, or how your information is handled, please contact:

Fanny Ormrod-Deroff – The Biodynamic Practice

Email: fanny@thebiodynamicpractice.co.uk

Website: www.thebiodynamicpractice.co.uk

ICO registration: Registered with the Information Commissioner's Office

Last updated: 5 September 2026

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